Help / Memo 'Ask — Support — Guide'
Help to take the first step:
'Let's reach out to a psychological service together.'
'I can call/go with you.'
'If you want, I’ll stay with you until you feel calmer.'
Show that you are here for them:
'You're not alone - I’m right beside you.'
'You're important to me.'
'Let's think together about who can help you.'

Paying attention is indeed a form of support.
'Maybe you are going through tough times?'
'Would you say you’re struggling to cope?'
'Have you had thoughts about ending it all?'

Don’t be afraid to ask: it doesn't provoke, it gives a chance to talk.
If you noticed those signs
G — Guide
S — Support
A — Ask
Pay attention to how a person:
Signs of psychological distress
Speaks
  • in a soft or low voice
  • always says farewells and tends to reflex
  • doubts the meaning of life
  • in a self-blaming way or feeling helpless
  • using self-deprecating humour or refers to themselves as a failure

Feels
  • hopeless, guilty, anxiety
  • profound loss, confusion, apathy
  • sudden mood swings

Acts

  • isolates themselves, avoids communication
  • gives away personal belongings and 'puts affairs in order'
  • engages in self-neglect
  • take psychoactive substances
  • commits self-harm
Support Contacts
8 (800) 550-01-22 — helpline of the St. Petersburg State University Psychological Clinic.
Operating hours: weekdays, 2:00 pm — 10:00 pm (Moscow Time).

8 (800) 333-44-34 — free nationwide crisis helpline (Russia).
If you notice someone experiencing psychological distress - don’t ignore it!

Memo 'Ask - Support - Guide'